Subscriptions and Plans 6 I’m having issues paying for a Preptical subscription Can I get a refund on Preptical? Cancelling your subscription Do any limits apply to watching lessons? What is the Student Plan?
Managing your account 4 Resetting your password Updating your account details Signing in with Google and social accounts Create a Preptical account
Billing and Payments 14 I’m having issues paying for a Preptical subscription Can I get a refund on Preptical? What happens if I miss a payment? Which credit/debit cards do you accept? What forms of payment are acceptable?
Tutors and Teachers 22 How to become a tutor at Preptical? Do I have to pay any fees in order to become a tutor? Understanding earnings on Preptical When are my earnings paid? My payout information is wrong, how do I update this? Creating lessons and courses Introduction to Lessons and Courses How do I create lessons? How do I create courses? Preptical lesson/course quality checklist Video and audio requirements
IELTS Mock Tests 28 General Questions What do I need to take an online IELTS mock test at Preptical? What is a computer-delivered IELTS test? Is Preptical right for me? Who are Preptical examiners? How is Preptical different from IELTS? About mock tests Is there a time limit to using my mock test credits? Can I access my mock tests later for practice? How can I highlight text in the mock test? Why is the Speaking test not in-person? How is the Speaking test done? Registration and payments How much does it cost to register at Preptical? What is the difference between Preptical mock test packages? Does Preptical have a money-back guarantee? Are payments on Preptical website secure? What forms of payment does Preptical accept?
Affiliate Program 8 What is Preptical’s affiliate program? How can I join the affiliate program? How can I promote Preptical as an affiliate? How are commissions calculated? How are payouts made?
Legal 5 Terms of use – Academy Terms of use – Mock tests Tutor Terms Privacy policy Affiliate Program Terms & Conditions